Support

Need help, want to report a bug, or have a feature request? Email us at support@reaudia.com.

Before you email

• Your iPhone model and iOS version
• Reaudia app version
• What you were doing (scan, ebook, translation, playback, etc.)
• Whether the issue happens offline, online, or both

Common questions

Does my text leave my phone?

Reaudia is designed so core processing (like text‑to‑speech) runs on‑device. The app may connect to the internet for optional model downloads or updates, and any external links you choose to open.

Why does the app ask for Camera access?

Camera access enables scanning printed pages. You can still use the app with imported files if you prefer not to grant Camera access.

How do I delete my data?

Delete items inside the app library (if available) or delete the app from iOS Settings to remove local app data. If you use iCloud Backup, iOS may back up some app data — Apple controls that behavior.